Kratos Research LLC ("Kratos Research," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or purchase products from us.
Information We Collect
We may collect the following information:
Personal Information
Name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely through third-party payment providers)
Technical Information
IP address
Browser type
Device information
Pages visited
Referral sources
Cookies and website analytics data
How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Respond to inquiries
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send order confirmations, shipping updates, and customer service communications
Research Use Only Products
Kratos Research LLC sells products designated for laboratory research purposes only. Customer information may be reviewed to ensure compliance with our Terms of Service and applicable laws.
Payment Security
Kratos Research LLC does not store full credit card information on our servers.
Payments are processed through secure third-party payment processors that utilize industry-standard encryption and security protocols.
Cookies
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Enhance the customer experience
You may disable cookies through your browser settings; however, some website features may not function properly.
Information Sharing
Kratos Research LLC does not sell, rent, or trade customer information.
We may share information only with:
Payment processors
Shipping carriers
Website hosting providers
Service providers assisting with business operations
Government authorities when required by law
All third-party providers are expected to maintain appropriate confidentiality and security measures.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect customer information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or storage system can be guaranteed 100% secure.
Marketing Communications
Customers may receive occasional communications regarding:
Order updates
Product announcements
Company news
Promotions
You may unsubscribe from marketing emails at any time using the unsubscribe link provided in the email.
Data Retention
We retain customer information only as long as necessary to:
Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce agreements
Your Rights
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of personal information
Opt out of marketing communications
Requests may be submitted using the contact information below.
Children's Privacy
Our website and products are not intended for individuals under 21 years of age.
We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
Kratos Research LLC reserves the right to modify this Privacy Policy at any time. Changes will become effective upon posting to our website.